Experiences – Michael Stahl

Latest Work

Take a look at the tasks I have been working on recently.
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Developing a methodological framework to conduct a region-wide landscape analysis on digital maturity for health financing operators.
Coordinating and supervising the inputs of each expert of the team (local and international).
Conducting the preliminary assessments on the digital status of health financing operators in two selected countries.
Facilitating all virtual meetings and country-specific stakeholder consultation calls.
Technical assessment and recommendations for improving the existing strategy & policy document.
Supporting the management team with technical recommendations for new strategic partnerships on a national and international level.

Contract Type: Consultant, Global

Strategy Consultant for digital social protection

August 2020- February 2021

Developing and implementing strategy workshops for enhancing the digital social protection provision in Cambodia.
Evaluating potential system architectures for implementing an integrated digital social protection platform.
Guiding the National Social Protection Council staff through the digital transformation process
the ICT roadmap/strategy for harmonizing digital social protection interventions.
Strategy & Leadership coaching of IT staff at the National Social Protection Council
Leading the alignment of digital health insurance solutions with the planned social protection platform.

Contract Type: Consultant, Cambodia

Successfully researching on technological interventions innovations for increasing social health insurance coverage.
Completed a study that shows the most common digital health applications for Social Health Insurance Funds.
Planning best practices from developed countries including reviewing and comparing solutions from digitally mature countries.
Providing an overview of standard health insurance processes; finding potential entry points for the ILO ESIC project to support digital intervention.
Designing, facilitating, and conducting a webinar on their digital solutions to improve/support the decision-making process.
Collaborated with stakeholders to strengthen and planned their existing Digital Health Interventions for the next 5 years.

Contract Type: Consultant, ILO India

Business process review and gap anlalysis for Health Insurance Managment

September 2019 – February 2020

Assessed and completed the implementation status of unique health identifiers and the linkages with the CRVS Systems.
Conducted structured interviews with Government stakeholders and health service implementers including respective ministries, agencies, development partners, and beneficiaries.
Analyzed and developed attributes of existing unique ID systems used in Vanuatu, Tuvalu, Fiji, and Tonga.
Drafted and presented a report on gap analysis. Managed consultation workshops with stakeholders in each country. Completed recommendations option paper to increase interoperability within the health sector

Contract Type: Consultant, WHO Pacific

Guiding the technical development and roll-out of the MIS System for the Pension Fund in Zanzibar

Oct 2018 – Nov 2019

Support the transition of the GIZ OpenIMIS Software into a modular solution

June 2018 – December 2018

Provide input to the modular structure of OpenIMIS regarding the functional requirements and business procedures
Support the business process design for formal sector health insurance (gap analysis)
Identification of future requirements for existing health insurance systems in Africa and Asia
Review of the technical functionalities of the current OpenIMIS Master Version
Defining core needs for interoperability of OpenIMIS with other existing IT products in the health sector

Contract Type: Consultant, Global

Development of a methodological approach for digital linkages of Health Insurance Systems

May 2018 – ongoing

Developed an ICT option paper for the National Social Protection Council in Cambodia (under the Ministry of Economy and Finance, Cambodia). Prepared and submitted an executive summary for the MEF.
Facilitated interactive workshops with all Social Health Protectin Implementers in Cambodia. Extracted requirements from all stakeholders regarding potential new digital solutions.
Supported the MEF to convene and lead a technical orientation workshop to validate.
the ICT roadmap/strategy for harmonizing digital social protection interventions.
Developed a strategy for the National Social Protection Council which allows them to move to a unified Digital Social Protection ICT Platform. Strategy got approved and a Technical Working group (TWG) got recently established by the Deputy Prime Minister.
Helping stakeholders to set up a collaboration with the Asian Development Bank to start a new ICT project (the project will work on the technical implementation of what I wrote in the ICT roadmap/strategy.

Contract Type: Consultant, Cambodia

Facilitation and Marketing for the Master Program in Social Protection

January 2018 – ongoing

Development of a Management Information System (MIS) for a community run micro-health insurance

February 2017 – June 2017

Designed key indicators to measure the community micro-health insurance eﬀectiveness, sustainability, and financial health. Analyzed, simplified, and redefined business processes and data requirements.
Designed MIS tailored to the community micro-health insurance being managed by the VDCF to track members/claims and measure against Key Performance Indicators (KPI).
Improved the payment procedure on VDC Level by defining organizational change requests.
Created an electronic form of the MIS by using Microsoft Excel, Microsoft Access, and Proprietary software. Led and controlled and assisted during the database design phase.
Mentored and trained the WHH Staﬀ.

Contract Type: Consultant, Myanmar

Performed Gap analysis on the existing MIS System for Pension payments.
Overhauled the payment procedure on the District level by explaining organizational-wide change requests.
Prepared technical project proposal, outlined the final design of a web-based MIS System. Estimated the cost and created financial feasibility proposal for the newly proposed web-based IT solution.
Assessed and evaluated the capabilities and availability of local ICT suppliers/vendors.
Recommended the improvement in the utilization of the CRVS system.

Contract Type: Consultant, Zanzibar

Collected, composed, and analyzed the current Identification mechanisms within the health sector.
Defined possible entry points for better linkages of existing patient registration systems.
Directed the workshop with MoH, GIZ, USAID, and other local experts.
Defined the next steps for linking the existing HIV Databases. Evaluated possible linkages between the health sector and the National ID. Described data sets for connecting vertical disease management programs.
Analyzed and recommended improving the successful utilization of immunization registries.

Contract Type: Consultant, Nepal

Analyzing and mapping attributes of existing unique ID systems used in Cambodia, Lao PDR and Myanmar
Social and health sectors consultations with respective ministries, agencies, development partners and beneficiaries.
Developing a stakeholder and development partner matrix
Drafting report on gaps analysis summarized in one report for the three countries
Holding consultation workshop (jointly with UNICEF, AeHIN, WHO, PEPFAR, UNAIDS) with stakeholders in each country
Business case development for unique Health Identifiers
Development of a road map to increase interoperability within the health sector

Contract Type: Consultant, Cambodia, Myanmar, Laos

Web Development for the EPTCT Pacific Network

UNICEF Thailand Feb 2015 – May 2015 Responsibilities

Development of a WordPress Website
Data Migration from legacy systems
Graphic Design and Multimedia processing
Coordination of activities for content delivery
Website deployment
Hosting assessment and data backup

Contract Type: Consultant, Thailand

Business Process Analysis/Strategy review

ILO Laos May 2015 – July 2015 Responsibilities

Knowledge transfer on international experience and best practices in the area of membership identification for health insurance and social protection.
Review the IT assessment report on social security and health insurance undertaken in 2014 by the project.
Provided strategic advice on membership enrollment and membership ID numbers.
Peer review on the draft system specifications prepared by the project.
Preparation of tender documents for outsourcing the development of IT systems development works to a local IT firm.

Contract Type: Consultant, Laos

Training on persuasive presentation skills

GIZ Laos May 2014 – May 2014 Responsibilities

How to prepare a presentation
Structuring your presentation
Audience analysis
How to maximize the effectiveness of Power Point
Overcome your fear of public speaking
Body language
Handling the question and answer period
Use persuasive language.

Contract Type: Consultant, Laos

Business Process Analysis

COPE Laos February 2014 – February 2014 Responsibilities

Business Process Design and Data Management Analysis
Evaluation of existing data interfaces and advice on data exchange requirements
Structured Interviews with COPE staff
Definition of Reporting requirements
Assessing the Social Media Marketing Strategy
Staff training on data workflow and efficiency

Contract Type: Consultant, Vientiane (Laos)

Social Health Insurance Advisor / IT Consultant

GIZ/CIM Nov 2009 – Dec 2014 Responsibilities

Assisting the Royal Government of Cambodia in preparing Social Health Insurance for the formal sector workers.
Technical support for the conceptual framework of the Social Health Insurance Law for formal sector workers.
Establishment of Training and Change Management plans. Coordination of consultancies with World Bank, AfD, GIZ, ILO and WHO
Analyzing performance and structures of existing business processes. Design of new business processes by iterating and validating the NSSF business objectives with key stakeholders against every of the processes introduced.
Evaluation of existing data interfaces and IT System Design
Identifying technical solutions for existing Membership Identification problems (Membership Card)
Coordination of committee meetings for establishing the new provider payment mechanism

Contract Type: Full-time, Phnom Penh (Cambodia)

MIS System Development for Social Protection (Vietnam)

GIZ / Ministry of Labor December 2012 – December 2012 Responsibilities

Technical Input on Process Design and Data Management during a Workshop including government agencies and development partners (WB, UNICEF, GIZ, etc.).
Development of an Implementation guideline for establishing a MIS System for Social Protection
Multilevel Stakeholder discussions on Member Identification
Evaluation of existing data interfaces and advice on data exchange requirements

Contract Type: Consultant, Hanoi (Vietnam)

IT Process Designer for Social Health Insurance (SAP®)

AOK Systems GmbH / SAP September 2002 – November 2009 Responsibilities

Conceptual framework and process design of the new German Health Insurance Card
Innovative Proposals of new data input screens for SAP® – PKM
Evaluation of existing data interfaces in collaboration with other Health Insurance Consortiums
Document management with Knowledge Warehouse tools
Contrywide Software Roll Out / Staff Trainings

Contract Type: Full-time Frankfurt (Germany)

Consultant for Organisational Development

ISKSH Albania June 2009 – September 2009 Responsibilities

Assessing the current Organisation Structur within ISKSH
Delivering approaches for initial Change Management
Drafting a Roadmap for the gradual approach from process collection to proces analysis towards changes within the organisational structure
Linking work-step collection with Human Ressource Management (job descriptions)

Contract Type: Consultant, Tirana (Albania)

Organisational Development/Training/Awareness Rising

Ministry of Health 2005 – 2008 Responsibilities

Conducting the CHIC Training for Health Insurance Implementers
Provision of Training Curses on Health Insurance Principles
Design of performance indicators for Health Care Providers together with MoH and WHO
Development of marketing material for Social Health Insurance
Definition of service standards for customer care

Contract Type: Consultant, Hanoi (Vietnam), Ningxia (China)

Teamleader for a German Social Health Insurance Fund

AOK Bayern May 1998 – January 2001 Responsibilities

Teamleader for 9 TAs; responsible for 13.000 customers
Claims processing and Customer Service Management
General budget management
Training and staff coaching
Customer complaints handling

Contract Type: Full-time Schweinfurt (Germany)

Co-Team leader & Sales Executive

AOK Bayern 1994 – 1998 Responsibilities

Sales and Customer Relationship Management
Strategic planning of marketing activities
quality assurance for new marketing and sales strategies (visual aids)
improvements and new designs for brochures and folders

Full-time Schweinfurt (Germany)

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